Design for Delight Innovator (DFD) - Certification Exam

Design for Delight Innovator (DFD) - Certification Exam

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Design for Delight is Intuit’s version of design thinking, a method of creative problem solving that focuses on the need to create better products and experiences. Design thinking is used by Intuit and other leading organizations and teams around the world. Design for Delight is Intuit’s not-so-secret sauce that they are eager to share with you and your students.

Design for Delight has three principles that give students hands-on experience in creative problem-solving and innovation. These principles are Deep Customer Empathy, Go Broad to Go Narrow, and Rapid Experiments with Customers. This three-pronged mindset focuses on how individuals can “Delight” their customers.

The Exam

  • Number of Questions: 40 
  • Question Types: Simulation and Linear—multiple choice
  • Duration: Up to 50 minutes

Learning and Exam Outcomes

  • Design for Delight Concepts
  • Develop Deep Empathy
  • Brainstorm and Narrow
  • Perform Rapid Customer Experiments

Learning Material (optional)

  • Self Learning (Text Book)

Other information:

  • Examination held online and generally on Saturdays
  • Examination date scheduled according to edVentr calendar (via edVentr Support Team after purchase)
  • Examination other than edVentr calendar date can be booked at an additional fee (liaise with edVentr Support team after purchase)
  • Certification issued digitally by Intuit (immediately after passing)
  • After passing you can also claim a digital badge (see product image) for your resume or Linkedin profile 


  • Operating system: Windows 10 / Mac OSX Sierra 10.12 or higher
  • Chrome OS
  • Supported browsers: The preferred internet browser is Chrome. Internet Explorer, Edge, and Safari are also supported
  • Screen resolution of 1280 x 800
  • Input Devices: Full Keyboard and Mouse
  • Internet Connection: A download speed of at least 5 Mbps